Gujarat wins prestigious UN Public Service Award

Published By : Admin | June 23, 2010 | 11:11 IST
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The Chief Ministers Office, Government of Gujarat has been named esteemed recipient of the prestigious 2010 United Nations Public Service Award (UNPSA). State Wide Attention on Grievances with Application of Technology (SWAGAT) has won the UN Public Service Award in the category ‘Improving Transparency, Accountability and Responsiveness in Public Service’. 

Spokesperson Ministers of the state government Shri Jaynarayan Vyas & Saurabh Patel outlined the brief of award & said that Gujarat’s award was handed out at the 2010 UN Public Service Awards Ceremony on 23rd June, in Barcelona, Spain, coinciding with the United Nations Public Service Day and Secretary to the Chief Minister, Shri A.K. Sharma received the Award.

The UN Public Service Award recognizes the creative achievements and contributions of public service institutions that lead to a more effective and responsive public service administration in countries worldwide. Through an annual competition, the UN Public Service Awards promote the role, professionalism, and visibility of public service.

The Chief Minister of Gujarat said: “People’s voice is the key driver of a democracy, and listening to that voice is the key test of Good Governance”. The award comes as a result of the hard work of the administration at all levels: State, District and Taluka. Winning the 2010 UNPSA has rewarded the dedication of all the administration who have invested in the project.

Few countries win the UN Public Service Award yet Gujarat has successfully managed to win this award in 2009, and now again in 2010. In 2009, Gujarat won the UN Public Service Award for Water and Sanitation Management Organisation (WASMO) in the category ‘Fostering participation in policy-making decisions through innovative mechanisms’. Gujarat is the only State in India to win the UN Public Service Award for the second time.

SWAGAT operates on the principle that grievance redressal is essential for good governance especially to vitalize a democracy. Every month the Chief Minister considers grievance cases through multi-video conferencing with all 26 Districts and all 225 Taluka Offices. SWAGAT is outcome focused and cases are redressed on the same day or in a time-bound manner. This is the first time that the common citizen can access the highest level office with other officers present in real-time through video-conferencing.

The advanced technology system allows attention and monitoring of grievances across the State to ensure resolution. SWAGAT operates across the state and has dealt with 50,585 cases at State and District level and 43,621 cases at Taluka level. 97% of grievances have been resolved since SWAGAT began in April 2003. At monthly State Sessions, Hon. CM reviews District and Taluka cases for quality of redressal and understanding the nature of problems at local level.

All grievances & redressal information (State, District & Sub District) are fed into the same system, through an internet portal. Total Transparency is given as applicants are given a unique ID through which applicants can access their case details and status online.

A number of SWAGAT cases have been highlighted at the UNPSA Forum in Spain, and on the UNPAN website.

Gujarat’s winning entries for this award exemplifies the excellence the State has achieved in harnessing good governance to serve the community at large. It is a great achievement for Gujarat as this award is the most prestigious international recognition of excellence in public service.

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PM to visit Himachal Pradesh on 5th October
October 03, 2022
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PM to inaugurate and lay foundation stone of projects worth over Rs 3650 crore
PM to inaugurate AIIMS Bilaspur, whose foundation stone had also been laid by PM
PM to lay foundation stone of project for four laning of National Highway worth over Rs 1690 crore
Project will boost industrial development and tourism in the region
PM to lay foundation stone of Medical Device Park at Nalagarh and inaugurate Government Hydro Engineering College at Bandla
PM to participate in Kullu Dussehra celebrations

Prime Minister Shri Narendra Modi will visit Himachal Pradesh on 5th October, 2022 where he will inaugurate and lay the foundation stone of projects worth over Rs 3650 crore. At around 11:30 AM, Prime Minister will inaugurate AIIMS Bilaspur. After that, he will reach Luhnu Ground of Bilaspur at around 12:45 PM, where he will inaugurate and lay the foundation stone of multiple development projects and also address a public function. Prime Minister will reach the Dhalpur Ground of Kullu at around 3:15 PM, where he will participate in Kullu Dussehra celebrations.

AIIMS Bilaspur

Prime Minister's vision and commitment to strengthen health services across the country is being showcased again through the inauguration of AIIMS Bilaspur. The Hospital, whose foundational stone was also laid by the Prime Minister in October 2017, is being established under the Central sector scheme Pradhan Mantri Swasthya Suraksha Yojana.

AIIMS Bilaspur, constructed at a cost of more than Rs 1470 crore, is a state-of-the-art hospital with 18 specialty & 17 super specialty departments, 18 modular operation theaters, 750 beds with 64 ICU beds. Spread over 247 acres, the hospital is equipped with 24 hours emergency and dialysis facilities, modern diagnostic machines like ultrasonography, CT scan, MRI etc, Amrit Pharmacy & Jan Aushadhi Kendra and also a 30 bedded AYUSH block. The Hospital has also set up the Centre for Digital Health to provide health services in the tribal and inaccessible tribal areas of Himachal Pradesh. Also, specialist health services will be provided by the hospital through health camps in the inaccessible tribal and high Himalayan regions like Kaza, Saluni, and Keylong. The hospital will admit 100 students for MBBS Course and 60 students for nursing courses every year.

Development projects

Prime Minister will lay the foundation stone of around 31 km long project for four laning of the National Highway from Pinjore to Nalagarh on NH-105, worth over Rs. 1690 crore. The project road is a major connecting link for the traffic from Ambala, Chandigarh, Panchkula and Solan /Shimla going towards Bilaspur, Mandi and Manali. About 18 km stretch of this four-lane national highway falls under Himachal Pradesh and the remaining portion falls in Haryana. This highway will ensure better transport facilities in Nalagarh-Baddi, the industrial hub of Himachal Pradesh, and will also give a fillip to further industrial development in the region. It will also boost tourism in the state.

Prime Minister will lay the foundation stone of the Medical Device Park at Nalagarh, which will be built at a cost of about Rs 350 crore. MoUs of more than Rs. 800 crore have already been signed for setting up industries in this Medical Device Park. The project will significantly enhance employment opportunities in the region.

Prime Minister will also inaugurate the Government Hydro Engineering College at Bandla. Costing about Rs 140 crore, the college will help make available trained manpower for hydro power projects, in which Himachal Pradesh is one of the leading states. It will help in upskilling the youth and providing ample job opportunities in the hydro power sector.

Kullu Dussehra

The International Kullu Dussehra Festival will be celebrated from 5th to 11th October 2022 at Dhalpur Ground of Kullu. The Festival is unique in the sense that it is the congregation of more than 300 Deities of the Valley. On the first day of the Festival, the Deities in their well decorated palanquins pay their obeisance at the temple of the Chief Deity Bhagwan Raghunath Ji and then proceed to the Dhalpur Ground. Prime Minister will witness this divine Rath Yatra and the grand assembly of the Deities in the historic Kullu Dussehra celebrations. It will be the first time ever that the Prime Minister of the country is participating in the Kullu Dussehra celebrations.