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UN Public Service Award for SWAGAT: Uncommon win for the common man

Published By : Admin | June 25, 2010 | 17:24 IST

Dear friends,

We eagerly awaited the monsoon rains last week, but it went by in disappointment. In some places it did rain; while there was no sign of rain in many places. Let us pray to God that Lord Varunadev blesses us with bountiful of rain soon.

While we were waiting for rains there was a good news which made all us proud. I wish to share this news with you.

You must be aware of Gujarat government’s initiative, named the State Wide Attention on Grievances with Application of Technology (SWAGAT) launched in April of 2003. I am happy to say SWAGAT has won the United Nations Public Service Award in the category of ‘Improving Transparency, Accountability and Responsibility in Public Service’ for 2010 which is an internationally recognized award.

In a democracy the highest power rests with the people. And therefore grievances of the people and their petitions need to be disposed off in a manner that justice is done. This is an acid test for any good governance. It is in this connection that the state government had brought about SWAGAT online redress of public grievance project and due to proper use of technology we could achieve this success. In future too I am sure the people will be getting quick redress of their grievances through SWAGAT online.

In the year of Swarnim Jayanti-2010 Gujarat had the honour of being recognized internationally with the United Nations conferring this award. This is indeed a proud moment for all of us.

To see the slideshow of SWAGAT programme click here

Yours,

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Your Money, Your Right
December 10, 2025

During my speech at the Hindustan Times Leadership Summit a few days ago, I shared some startling facts:

Indian banks are holding Rs. 78,000 crore of unclaimed money belonging to our own citizens.

Insurance companies have nearly Rs. 14,000 crore lying unclaimed.

Mutual fund companies have around Rs. 3,000 crore and dividends worth Rs. 9,000 crore are also unclaimed.

These facts have startled a lot of people.

Afterall, these assets represent the hard-earned savings and investments of countless families.

In order to correct this, the आपकी पूंजी, आपका अधिकार - Your Money, Your Right initiative was launched in October 2025.

The aim is to ensure every citizen can reclaim what is rightfully his or hers.

To make the process of tracing and claiming funds simple and transparent, dedicated portals have also been created. They are:

• Reserve Bank of India (RBI) – UDGAM Portal for unclaimed bank deposits & balances: https://udgam.rbi.org.in/unclaimed-deposits/#/login

• Insurance Regulatory and Development Authority of India (IRDAI) – Bima Bharosa Portal for unclaimed insurance policy proceeds: https://bimabharosa.irdai.gov.in/Home/UnclaimedAmount

• Securities and Exchange Board of India (SEBI) – MITRA Portal for unclaimed amounts in mutual funds: https://app.mfcentral.com/links/inactive-folios

• Ministry of Corporate Affairs, IEPFA Portal for Unpaid dividends & unclaimed shares: https://www.iepf.gov.in/content/iepf/global/master/Home/Home.html

I am happy to share that as of December 2025, facilitation camps have been organised in 477 districts across rural and urban India. The emphasis has been to cover remote areas.

Through the coordinated efforts of all stakeholders notably the Government, regulatory bodies, banks and other financial institutions, nearly Rs. 2,000 crore has already been returned to the rightful owners.

But we want to scale up this movement in the coming days. And, for that to happen, I request you for assistance on the following:

Check whether you or your family have unclaimed deposits, insurance proceeds, dividends or investments.

Visit the portals I have mentioned above.

Make use of facilitation camps in your district.

Act now to claim what is yours and convert a forgotten financial asset into a new opportunity. Your money is yours. Let us make sure that it finds its way back to you.

Together, let us build a transparent, financially empowered and inclusive India!