Gujarat's award winning SWAGAT initiative completes 10 years

Published By : Admin | April 25, 2013 | 21:09 IST
"SWAGAT initiative of Gujarat Government completes 10 years"
"SWAGAT online has become a ray of hope for the common people seeking redressal of their grievances: Shri Narendra Modi"
"From 24th April 2003, in the last 10 years over 2.80 lakh citizens’ questions received satisfactory answer"
"Over 90% of issues received resolved "
"SWAGAT online extremely popular in the 26 districts, 225 Talukas and the over 18,000 villages of Gujarat"

On Thursday 25th April 2013, the Gujarat Government’s SWAGAT initiative (State Wide Attention on Grievances by Application of Technology) completed 10 years in service of the people of Gujarat. Shri Narendra Modi said that SWAGAT initiative has emerged as a ray of hope for the common people who seek redressal of their various grievances.

The SWAGAT initiative has won several awards including the United Nations Public Service Award and several national awards. On the 4th Thursday of every month, Shri Narendra Modi joins the SWAGAT sessions and hears grievances of the people. This practice has been going on since 24th April 2003. Various officials including of the district from where the grievance has come join the session.

SWAGAT at the district level with the respective Collectors had also commenced from the same day ten years ago. On 1st January 2008 Taluka SWAGAT online began and after its success the Gram SWAGAT commenced in February 2011.

Through the last decade, the SWAGAT online sessions with the Chief Minister drew 2,80,754 grievances and questions from the people and 90.44% of them were resolved. The remaining issues were related to policy matters and matters of long term public interest.

Shri Narendra Modi participated in the SWAGAT session today as well. At the SWAGAT online session the Additional Principal Secretary to the Chief Minister Shri AK Sharma, senior officials Shri JP Modha, Shri Chandresh Kotak and others were present on the occasion.

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Prime Minister recalls the courage of those impacted by Partition on Partition Horrors Remembrance Day
August 14, 2026
PM shares Sanskrit Subhashitam highlighting the power of hard work and human endeavor

Prime Minister Shri Narendra Modi today stated that as we mark Partition Horrors Remembrance Day, we recall the courage of all those who were impacted by Partition. He noted that it was a moment in history that tore apart several lives, where families were uprooted, loved ones were lost, and immense suffering was endured.

The Prime Minister highlighted that at the same time, overcoming this, people rebuilt their lives from nothing, turned adversity into achievement, and contributed immensely to our nation’s progress. He observed that their life journeys remind us of the strength of the human spirit. Shri Modi expressed hope that this day may deepen our resolve to preserve harmony and brotherhood in our nation and collectively work towards building a Viksit Bharat.

The Prime Minister offered his heartfelt tributes to all those countrymen who, emerging from that horrific period, made invaluable contributions to the progress of the country. He stated that through their courage and capability, they showed how resolutions are accomplished even in adverse circumstances. Shri Modi called upon everyone to further strengthen the national spirit of goodwill and solidarity.

Sharing a Subhashitam, the Prime Minister emphasized that it is through hard work, enterprise, and dedicated effort that diverse arts, science, technological skills, craftsmanship, and innovations flourish, paving the way for success. He added that therefore, one should not remain dependent on fate; rather, one should move steadily towards one's goals with courage, diligence, and persistent effort, for it is human endeavor that shapes destiny.

In a series of posts on X, the Prime Minister wrote:

"Today we mark #PartitionHorrorsRemembranceDay. We recall the courage of all those who were impacted by Partition. It was a moment in history that tore apart several lives…families were uprooted, loved ones were lost and immense suffering was endured.

At the same time, overcoming this, people rebuilt their lives from nothing, turned adversity into achievement and contributed immensely to our nation’s progress. Their life journeys remind us of the strength of the human spirit.

May this day deepen our resolve to preserve harmony and brotherhood in our nation and collectively work towards building a Viksit Bharat."

"विभाजन विभीषिका स्मृति दिवस पर उन सभी देशवासियों का हृदय से नमन, जिन्होंने उस वीभत्स दौर से निकलकर देश की प्रगति में अमूल्य योगदान दिया। उन्होंने अपने साहस और सामर्थ्य से दिखाया कि कैसे विपरीत परिस्थितियों में भी संकल्पों को सिद्ध किया जाता है। आइए, सद्भावना और एकजुटता की राष्ट्रीय भावना को और सशक्त करें।

उद्यमस्य प्रसादेन दृश्यन्ते विविधाः कलाः।
कातरा एव जल्पन्ति यद् भाव्यं तद् भविष्यति॥”

It is through hard work, enterprise and dedicated effort that diverse arts, science, technological skills, craftsmanship and innovations flourish, paving the way for success. Therefore, one should not remain dependent on fate; rather, one should move steadily towards one's goals with courage, diligence and persistent effort, for it is human endeavor that shapes destiny.