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A session of SWAGAT online grievance redressal programme held in Gandhinagar

CM gives necessary directives to the district functionaries for satisfactory solution of people’s problems

Chief Minister Narendra Modi held SWAGAT online grievance redressal programme today at Gandhinagar. Chief Minister heard the representations made by people and gave necessary directives to the district functionaries for satisfactory solution of people’s problems.

Chief Minister organizes a session of SWAGAT programme on fourth Thursday of every month in the presence of taluka and district-level officials and concerned state-level officials of secretary cadre. So far, nearly 2.50 lakh grievances have been received under the programme and about 91% of them had been redressed on the spot in the presence of complainants.

It is noteworthy that SWAGAT programme has proved very successful in effective redressal of people’s grievances. The programme has also bagged UN award for public service. All the 18,000 villages, 225 talukas and 26 districts of Gujarat have been covered under the programme.

Additional Principal Secretary G.C.Murmu and other officials related with the programme were present during today’s session.

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