Effective use of web enabled technology to enhance user experience of delegates

More than 2700 people downloaded Vibrant Gujarat Mobile apps on BlackBerry, Android and iOS platforms

Gandhinagar, January 4, 2013: Effective web management has provided fillip to the efforts of Industries department to mobilise delegates’ registration for the upcoming Vibrant Gujarat Summit. Using the website and robust backend IT infrastructure created to support it; the department has done entire program management, entire content management and summit registration, delegate registration and B2G and B2B meetings facilitation process. Due to such facilities, the online registration for the 2013 summit has increased manifold and looking into the overwhelming response, the government closed the online registration as on 1st January, 2013. As on date, more than 350 B2G meetings and around 4200 B2B meetings have been facilitated using this platform for the upcoming summit.

The government has also managed the entire process of exhibition registration and inquiry management system using the web. The investment intentions and strategic partner management, providing relevant information to international investors through country desks using web platform are some of the important tasks managed using the web based technology.

Briefing the media about the use of technology during the summit, Mr Maheshwar Sahu, IAS, Principal Secretary, Industries and Mines Department, Government of Gujarat said, “In this day and age, technology is a great enabler and we have to take advantage of it. We have taken strong measures to provide best user experience to the participations with the help of technology to enable them to take complete control of their time before and during the summit. Today, Gujarat has gained recognition as a global business hub and such initiatives help us strengthen that position.

Mahatma Mandir is going to be completely Wi-Fi enabled venue allowing users to access high-speed internet on their notebooks, tablets and smartphones.

This year’s Vibrant Gujarat Summit would provide a digitally enhanced user experience to all the participating delegates and others attending the summit. Use of modern technology would allow delegates more interactivity and provide flexibility to plan their meetings at the summit with other delegates as well as government officials. Mobile Apps available on various smartphone platforms would allow them to have complete information about happenings at the summit such as seminars, discussion forums, exhibition and venue & parking maps etc. on their fingertips. This app would have GPS and Wi-Fi enabled map feature that would allow users to know their current location and how to go to the next location they want to go.

Once registered on the Vibrant Gujarat site, users can:

  • Browse and find information for every event through tickers, newsflashes periodic newsletters and through ‘Country desks’
  • Receive personalized information as per his/her area of interest including ‘Exhibition registration’
  • Gain access to information and schedule of various events beforehand and decide which one to attend by just a click of the mouse
  • Request for meeting of management and other delegates (including Business to Business (B2B) and Business to Government (B2G) meeting requests), through a simple show of interest. User instantly receive the acknowledgement by the system and then by the respective department. Subsequently, user shall receive the appointment details via e-mail
The Vibrant Gujarat website also allows users to download smartphone based mobile applications allowing users to have a complete control on their fingertips. While attending the summit, a user can instantly fix up a meeting or want to know more about a particular subject, he or she just needs to go to their profile in the app, check the event they want to attend or department they want to contact and ‘press’ submit. Rest will be taken care by the technology.

Apart from this, there is another major initiative to help investors. In the year 2011, the Hon’ble Chief Minister of Gujarat launched the ‘Investor Facilitation Portal’ aimed at providing a single window facilitation mechanism for investors. Managed by the Industries Commissioner, the portal is an effective medium of information for investors on government policies, incentive schemes and the availability of infrastructure. The portal over the last two years has provided a thrust to the investment facilitation in the State.

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