South Africa a land where Gandhi became a Mahatma: PM Modi
South Africa is a land with which India has nurtured strong historical links & deep bonds of culture: PM
By protecting your plurality you help preserve and advance Mandela's dream of a Rainbow nation: PM in Durban
Durban is the largest Indian city outside India. It is home to the largest population of people of Indian origin in SA: PM
India is undergoing an economic transformation, says Prime Minister Modi in Durban
Being in South Africa, and especially in Durban, if I don’t talk about cricket it would be a no ball: PM Modi
In our inter-dependent world, India's growth story is one of the brightest spots: PM Modi
While our challenges in the twenty first century may have changed, are developmental concerns are common: PM

His Majesty the King of the Zulu Nation,

King Goodwill ZwelithinikaBhekuzulu

Hon'ble Premier of the KwaZulu Natal Proince
Your Worship the Mayor of eThekwini Municipality,
Distinguished guests, Brothers and sisters,
Namaste, Vanakkam,

Thank you very much, for your wonderful welcome to this beautiful city. Today is my day two in South Africa.It is indeed a great pleasure to be in Kwazulu Natal.It’s the land of Zulu warriors.It is the land to which Albert Luthuli belonged.A land where Gandhi became a Mahatma.

And a land with which India has nurtured:
• strong historical links;
• deep bonds of culture;
• flourishing economic engagement; and
• strong sporting contacts.
One of the hallmarks of this beautiful nation is its vibrant diversity.

And, no city celebrates this diversity better than the city of Durban and the province of Kwazulu Natal. This celebration of plurality:
• Of dialects and languages;
• of belief in multiplicity of faiths; and
• of cultural traditions.
is an integral part of this city's heritage.

With warm waters of the Indian Ocean on one side, and the Drakensburg mountain range on the other, even the nature rejoices in your rich diversity. And, by protecting your plurality you help preserve and advance Mandela's dream of a Rainbow nation. Your worship,For me, it is a matter of privilege to be given a public welcome by the city of Durban.You have not just honoured me. You have also recognized 1.25 billion of my countrymen. I say this because it was here in 1860 that the first Indians landed in South Africa. On 16 November 1860, the ship TRURO touched the shores of port Natal with 342 Indians. I learn that the first four to get down from that ship were Davarum, his wife and two small daughters. Today, over a century and a half later, Durban is the largest Indian city outside India.It is home to the largest population of people of Indian origin in South Africa. The sufferings of early generations of Indians under the apartheid and colonial rule are well known.But, against all odds, they preserved their culture and values.

And, today, they are proud, successful and loyal citizens of this country.They are contributing to their country:
• in education and scientific research;
• as entrepreneurs and leaders of businesses:
• as lawyers and judges; and
• as bankers, doctors and engineers.

But, they do not live only for themselves.
On their own, and alongwith community organisation, they are leading efforts to uplift the poor and under privileged, and for the care of sick and the elederly.They are running old age home, centres for the terminally ill, AIDS and cancer patients, and orphanages. Friends,The history of our people to people ties provides a strong foundation to build our modern day partnership. Today, India is undergoing an economic transformation. And, South Africa is one of the leading economies of Africa. Our trade and investment partnership is already substantial.

Yesterday in Pretoria, President Zuma and I agreed to advance our strategic ties across the whole range of social and economic sectors, including:
• trade and investments;
• development of small and medium businesses;
• Information and communication Technologies; and
• Capacity and institution building.

Several of these are core strengths of Kwazulu Natal, and would hence reinforce our traditional ties with Durban. We also agreed to work together for stronger security and defence relations.Friends,Being in South Africa, and especially in Durban, If I don’t talk about cricket it would be a no ball. The passion and love for this game runs wide and deep in our societies. And, cricket has been an important part of our relations. The Kingsmead ground has been home to many memorable matches, several of them between India and South Africa.


In conclusion, let me say this.Today, in our inter-dependent world India's growth story is one of the brightest spots. But, India's economic advance is not for the benefit of our society alone. The embrace of our partnership is open to the larger good of Africa and our friends like South Africa. Earlier today, I visited Pheonix. Pheonix was Gandhi’s home during his stay in South Africa.The concerns of his fellow South Africans were foremost in Gandhi’s mind.While our challenges in the twenty first century may have changed, are developmental concerns are common.It would be my efforts, that the outcome of our development partnership reaches those sections of our society who needed the most, specially its youth.

Come, let us partner with each other and take advantage of the great opportunities that occupy our bright future.Thank you, once again, for this welcome and honour.

Thank you,
Thank you very much.

Modi Govt's #7YearsOfSeva
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Guidelines for Other Service Providers (OSP) liberalized
June 23, 2021

Shri Ravi Shankar Prasad, Union Minister for Electronics & Information Technology, Communications and Law & Justice, announced in a press interaction today that Department of Telecommunication has further liberalized the guidelines for Other Service Providers (OSPs). These entities are business process outsourcing (BPO) organisations giving Voice based services, in India and abroad. The Guidelines issued today further liberalized the special dispensation given to OSPs in addition to the major measures already announced and implemented in November, 2020.


Shri Prasad informed that India’s BPO industry is one of the largest in the world. Today India’s IT-BPM industry stands at US$ 37.6 billion (2019-20) i.e. Rs. 2.8 lakh crores approx. giving job opportunities to lakhs of youths in the country. Further it has a potential for double digit growth reaching upto US$ 55.5 billion i.e. Rs. 3.9 lakh crores by 2025.


AatmaNirbhar Bharat is the key initiative of Govt. led by PM Shri Narendra Modi and steps like Electronics Manufacturing Productivity Linked Incentive scheme,starting dedicated scheme of Electronic Manufacturing Cluster and dedicated PLI scheme for Telecom Equipment are few steps in this direction.


Similarly Ease of Doing Business is another fulcrum based on which series of reforms has been initiated in IT & Telecom vertical by present Govt. Start of one touch VNO licenses, Spectrum Sharing & Trading, Delicensing of certain frequency bands and now Next Gen OSP liberalisation is another step in this direction.


In November 2020, OSP guidelineswere liberalized as following:-

      • Data related OSPs were totally taken out of ambit of any regulation
      • No Bank Guarantees
      • No requirement of static IP
      • No requirement of reporting to the DoT
      • No requirement of publication of Network Diagram
      • No penalties
      • Made Work from Anywhere a reality


The BPM industry revenues grew from USD 37.6 billion in 2019-20 to USD 38.5 billion in 2020-21, despite the pandemic. This was largely possible due to the industry’s ability to work remotely and majorly enabled by the Government of India’s relaxations of WFH requirements under the OSP regime, first temporarily, in March 2020 and then complete reforms under the new guidelines in November 2020.


The Highlight of the Global Business is given below

  • Current BPM market – USD 198 BN
  • Outsourcing Market – USD 91 BN (46%)
  • Current BPM outsourcing revenue, India – USD 38.5 BN (Rs 2.8 lakh crore)

The main features of the liberalised guidelines announced today are :-

  1. Distinction between Domestic and International OSPs has been removed. A BPO centre with common Telecom resources will now be able to serve customers located worldwide including in India.
  2. EPABX (Electronic Private Automatic Branch Exchange) of the OSP can be located anywhere in the world. OSPs apart from utilising EPABX services of the Telecom Service Providers can also locate their EPABX at third Party Data Centres in India.
  3. With the removal of the distinction between Domestic and International OSP centres, the interconnectivity between all types of OSP centres is now permitted.
  4. Remote Agents of OSP can now connect directly with the Centralised EPABX/ EPABX of the OSP/ EPABX of the customer using any technology including Broadband over wireline/ wireless.
  5. No restriction for data interconnectivity between any OSP centres of same company or group company or any unrelated company.
  6. It may be recalled that DoT has already exempted Data Based Services from the OSP regulations.  In addition, the regulations exempted OSPs from requirement of any registration.  Also, no Bank Guarantees were to be furnished. Work from Home and Work from Anywhere was also permitted.
  7. Penalties for violations were removed altogether reaffirming the trust Government has in business.
  8. Further liberalization of Guidelines today will provide a big fillip for growth of OSP industry in India.  This will create immense opportunities, income and employment in India.


OSP reforms impact survey conducted by NASSCOM in April 2021, enumerated following important findings : 

  • Over 72% of the respondents mentioned that they are highly satisfied with the OSP reforms
  • 95% of the respondent mentioned has helped in reducing the compliance burden and cost of doing business in India
  • 95% of the respondent also stated that this will help in making IT services more competitive globally
  • Another 77% of the respondent mentioned that OSP reforms has helped in increasing the productivity
  • 92% of respondent stating that reforms also helped in reducing the financial burden on the companies
  • 62% of the respondent mentioned that they will consider expanding their operation or will make fresh investments basis the OSP reforms
  • 55% also mentioned that this will help in generating new employment opportunities and will enhance access to talent


Today’s reform will further help the BPM industry to reduce their establishment cost and creating synergies among different companies. Through these reforms more and more MNCs will get attracted towards India as a favorable destination and hence will lead to more FDIs.


It is also to be highlighted that FDI during present govt. and previous UPA govt stands at :




Growth (%)


11.64 Billion USD

23.5 Billion USD


IT Sector (Computer S/W and Hardware)

7.19 Billion USD

58.23 Billion USD